EDICCIÓN 1
NARRATIVES OF STAKEHOLDERS UNDER THE PERSPECTIVE OF THE STRATEGY AS SOCIAL PRACTICE
JOSÉ B. S. NETO e JACQUELAINE F. BORGES
ABSTRACT
Purpose: The paper is driven by the following question: how do interest group narratives contribute to the dialogue between the perspective of strategy as a practice and the stakeholder theory? The objective is to analyze the changes, permanent and tensions in the narratives of the stakeholders, seen the strategic practices, in the context of mining.
Originality/value: Strategy as a social practice concerns the relationships between organizations, individuals and society in search of coexistence. This study establishes a dialogue between strategy as a social practice and the political perspective of the stakeholders, considering that they interact in networks, seeking the creation of value from mutuality.
Design/methodology/approach: Field research was conducted in a qualitative and longitudinal approach. Data collection used to document research techniques in notes and videos of public hearings, newspaper research and interviews.
Findings: The results show narrative interactions of six interest groups: entrepreneurial organizations, public authority, education, environment, residents of the area of implantation and the productive sector. The result suggests a relevant role of relational tensions as elements that restrict and enable changes and permanent and indicate the dynamic nature of intra and intergroup interactions of stakeholders. The proposed theoretical dialogue extends the field of strategic studies, in a postmodern dimension, by establishing a dialogue with the political side of stakeholder action as an alternative to the traditional functionalist perspective in the field.
KEYWORDS: Strategy as practice. Stakeholder Theory. Narrative research. Mining sector. Relational tension.
EMPLOYMENT RELATIONSHIPS AND MEANING OF WORK: A RESEARCH WITH HIGHER EDUCATION PROFESSORS
HÉLIO ARTHUR R. IRIGARAY, LUCIA B. OLIVEIRA, ELAINE S. T. BARBOSA e ESTELLE M. MORIN
ABSTRACT
Purpose: To explore the meaning of work, analyzing and comparing how it is experienced by workers who are subject to different employment relationships.
Originality/value: The research is important because it advances in the discussion about the flexibilization of labor relations and its impact on how professionals experience and attribute meaning to their work. In addition, we found a gap in empirical research relating to the meaning of work and different types of employment relationships.
Design/methodology/approach: We conducted qualitative and exploratory research with professors from the same higher education institution that work under different employment relationships. Forty-five professors participated in the study, whose reports were submitted to discourse analysis.
Findings: Initially, the results reinforced the six categories proposed by Morin (2001): work that 1. generates results; 2. is intrinsically satisfactory; 3. morally acceptable; 4. source of satisfactory relationships; 5. guarantees security and autonomy, and 6. keeps the person occupied. In addition, three new categories associated with the professors’ work have been identified: “work as a calling”, “work as identity construction”, and “work as a masochistic practice”. Our results point to the complexity of maintaining professionals working side by side but under different employment relationships. Resentment, anguish, and frustration were some of the feelings that we consider to be associated with this reality, and represent a challenge to be faced by organizations.
KEYWORDS: Meaning of work. Employment relationships. Nonstandard work arrangements. Professor. Higher education.
ANTECEDENTS OF WORK ENGAGEMENT OF HIGHER EDUCATION PROFESSORS IN BRAZIL
GABRIELE D. MERCALI e SILVIA G. DA COSTA
ABSTRACT
Purpose: This research aimed to identify and analyze the antecedents of work engagement through job demands and resources of the higher education professors in Brazil.
Originality/value: First findings of engagement, job resources and demands regarding Brazilian professors sample. This dissertation contributes to the reflection of their situation and the conditions of their jobs.
Design/methodology/approach: This study used a quantitative approach by means of applying an online questionnaire composed of identification questions and two scales. The sample comprised 506 professors belonging to all federative units of the country. Data collected from the questionnaire was analyzed through descriptive statistics, analysis of variance and t-test.
Findings: The main findings show that professors, in general, have medium levels of engagement, but it is very close to the limit that can affect their health. The qualitative demands are the most expressive in the working life of these professionals and the work resources (task execution) were those that obtained the highest average among all resources, followed by the social ones. In general, professors from private institutions perceive job demands and resources more favorably than those who work in public institutions.
KEYWORDS: Engagement. Demands. Resources. Labor. Positive Psychology.
WORK CENTRALITY, GOALS AND PROFESSIONAL FULFILLMENT: INTERSECTIONS BETWEEN WORK AND CAREER
ALÉXIA O. R. MOURA e LÍGIA C. OLIVEIRA-SILVA
ABSTRACT
Purpose: This study aimed to analyze the degree to which the meaning of work, specifically the work centrality dimension, and the types of achievement goal orientations at work, predict professional fulfillment.
Originality/value: The main contribution is to provide background for the identification of antecedents of a concept yet narrowly studied, which is professional fulfillment, signaling how counselors and organizations may facilitate the greater achievement of what is most valued in a career. We evidence the need to consider work an important sphere of life and to invest efforts in self-development to attain professional fulfillment.
Design/methodology/approach: This is quantitative, survey-type research involving 140 people who have been working for at least 6 months. An online questionnaire was answered containing absolute and relative work centrality, achievement goal orientation at work and professional fulfillment scales, as well as socio-demographic questions. Data were analyzed using bivariate correlations and multiple regression analysis.
Findings: Significant relationships of prediction were found between work centrality and professional fulfillment, as well as between one of the types of goal orientation and professional fulfillment. The results support two of the three predicted hypotheses, in addition to converging with previous research on the positive impacts of work centrality and the mastery approach orientation.
KEYWORDS: Professional Fulfillment. Career. Goals. Achievement Goal Orientation. Work Centrality.
THE CONSTRUCTION OF MEANING FOR THE EMOTIONAL LABOR
ELIANE F. SANTOS e ISLEIDE A. FONTENELLE
ABSTRACT
Purpose: The purpose of the research is to understand how the organization can assign meaning to the emotional labor performed by salespeople in the experience store. For this, it was analyzed the sources of the meaning of the work in the process of managing the emotions realized by the salespeople.
Originality/value: There are few studies in the international literature that proposed to articulate the meaning of work (Rosso, Dekas & Wrzesniewski, 2010) and management of emotions (Grandey, 2000) and there is no research about it on the national level. Based on this gap, the present research proposes that the meaning of work and management of emotions are intrinsically related in the management field, as a way of homogenizing behaviors and feelings related to work and organization. The originality of the research is to explain how organizations can establish mechanisms of meaning to work and contribute to processes of management of emotions with a more genuine character, and, consequently, how this subjective form of the work contributes to the construction of the brand experience in the sales environment.
Design/methodology/approach: This is qualitative research that occurred in an experienced store located in the city of São Paulo. The methodological strategy was to enter the universe of work of the salespeople, through participant observation technique, with the purpose of understanding and explaining how the sources of the meaning of the work can contribute in the process of management of the emotions realized by the salespeople. The Hermeneutics was adopted for data analysis.
Findings: The research presents that the sources of the meaning of work promoted by the organization, such as “authenticity”, “self-efficacy”, “belonging”, “self-esteem”, “sense of purpose” and “transcendence” mobilizes the salespeople’s genuine emotions toward organizational goals.
KEYWORDS: Meaning of work. Emotional Labor. Management of Emotions. Salespeople. Experience Store.
LIFE AND WORK ISSUES IN VOLUNTEER TOURISM: A SEARCH FOR MEANING?
CAMILA V. MÜLLER e ANGELA B. B. SCHEFFER
ABSTRACT
Purpose: This paper aims to understand the motivations involved in volunteer tourism activities and the meaning of the experience to the volunteers in a post-modern context.
Originality/value: Volunteer tourism is a response to the socioeconomic transformations of the 21st century. It is related to the contemporary search for meaning in the spheres of life and work. In this sense, the study proposes a new reflexive approach to the work debate, integrating issues involving the mobilization of subjectivity and post-modern perspectives.
Design/method/approach: This study is a qualitative investigation with results collected through semi-structured interviews. Content analysis was used to analyze the transcripts.
Findings: The participants are individuals who travel abroad seeking a meaningful tourist experience. As consumers, they welcome life experiences that represent particular aspects of their own identity, while also looking for ways to lend added value to their careers and increase their employability. The volunteer tourism industry mobilizes the production and consumption of such subjectivities, which are related to the search for meaning in the post-modern era. Self-realization, intercultural encounters, and a different perspective on reality are some outcomes of this activity. The meaning of work is itself now a merchandising instrument.
KEYWORDS: Volunteer Tourism. Postmodernity. Meaning of Work. Life. Work.
EDICCIÓN 2
LEARNING AND SENSE: BAKING ACTIVITY OF SETTLED WOMEN
MARCIA V. PAIXÃO e ELOY E. S. NOGUEIRA
ABSTRACT
Purpose: This paper aims to understand the motivations involved in volunteer tourism activities and the meaning of the experience to the volunteers in a post-modern context.
Originality/value: Volunteer tourism is a response to the socioeconomic transformations of the 21st century. It is related to the contemporary search for meaning in the spheres of life and work. In this sense, the study proposes a new reflexive approach to the work debate, integrating issues involving the mobilization of subjectivity and post-modern perspectives.
Design/method/approach: This study is a qualitative investigation with results collected through semi-structured interviews. Content analysis was used to analyze the transcripts.
Findings: The participants are individuals who travel abroad seeking a meaningful tourist experience. As consumers, they welcome life experiences that represent particular aspects of their own identity, while also looking for ways to lend added value to their careers and increase their employability. The volunteer tourism industry mobilizes the production and consumption of such subjectivities, which are related to the search for meaning in the post-modern era. Self-realization, intercultural encounters, and a different perspective on reality are some outcomes of this activity. The meaning of work is itself now a merchandising instrument.
KEYWORDS: Volunteer Tourism. Postmodernity. Meaning of Work. Life. Work.
LONELINESS AND CONTEMPORARY WORK: MULTIPLE PERSPECTIVES OF ANALYSIS
MARCUS V. S. SIQUEIRA, CLEDINALDO A. DIAS e BÁRBARA N. MEDEIROS
ABSTRACT
Purpose: To reflect on the faces of loneliness within the contemporary work context contemplating it: 1. as affect that results from coexistence and social interaction; 2. as a symptom of unease at work, the result of managerial ideology; and 3. as a source of development, reinvigoration and formation for an individual.
Originality/value: This study is relevant because it makes it possible for us to take a new look at loneliness within the work context as a resource to liberate the worker.
Design/methodology/approach: This study is a theoretical essay, based on a review of the literature of various fields of knowledge (sociology, psychology, philosophy and administration), and is an interdisciplinary reflection on various currents of thought which discuss the faces of loneliness.
Findings: We have found that loneliness in contemporary work can be seen as harmful, given the everyday violence within the organizational environment, work that has lost its meaning, a lack of solidarity among workers, or it can be seen as a necessary virtue for the development and emancipation of the subject. Even though this is seen by most studies as a negative phenomenon, it is not restricted to physical distance, and much less trying to escape from life. It can also be seen as the search to awaken something in oneself and repositioning of the values and culture inculcated by organizations.
KEYWORDS: Loneliness. Work. Clinical sociology. Managerial ideology. Violence.
THE IMPACT OF WELL-BEING AT WORK AND PSYCHOLOGICAL CAPITAL OVER THE TURNOVER INTENTION: A STUDY OF TEACHERS
ANGELO POLIZZI FILHO e JOSÉ A. C. S. CLARO
ABSTRACT
Purpose: To investigate a theoretical conceptual model for the intention of rotation, analyzing its relationship with well-being at work, psychological capital and intention of rotation.
Originality/value: The study contributed to present unpublished aspects and an apparent gap in the theoretical revision of the national literature by the absence of research investigating the relations between psychological capital and intention of rotation.
Design/methodology/approach: Research of empirical nature and quantitative approach. We tested four hypotheses regarding the interactions of the variables, using a self-completion questionnaire containing five validated and accurate Brazilian measures.
Findings: The hypotheses were confirmed, indicating that teachers have a well-being at work composed of greater satisfactions with colleagues, managers and tasks, and minors with salaries and promotions, medium indexes of involvement with work and affective commitment to the university in which they worked, revealing a low intention of rotation. in the international literature, the concept of psychological capital arises, proposing us future investigations and creating a line of research in Brazil in the measurement of the moderating role of psychological capital in the relations between constructs of organizational behavior. it is essential that other professional categories be studied in the search for evidence about the use of psychological capital as a moderating variable in the relation between the objective dimensions of this study.
KEYWORDS: Model of organizational behavior. intention of turnover. Well-being at work. Psychological capital. University teaching.
ANTECEDENTS AND CONSEQUENCES OF MEANINGFUL WORK
SILVANIA S. ONÇA e DIÓGENES S. BIDO
ABSTRACT
Purpose: This study assesses the influence of the importance of work and of creative self-concept on meaningful work and the influence of meaningful work on the employability of unemployed people living in the Southeast region of the State of Pará, in Brazil, aiming at a new job.
Originality/value: This study also contributes to the literature, offering three new valid and reliable measuring instruments for the following constructs: Creative self-concept, Importance of work and Meaningful work.
Design/methodology/approach: The survey counts on the participation of 206 interviewees, and data were analyzed through confirmatory factorial analysis and structural equation modeling.
Findings: The ten constructs used in the model showed convergent validity, discriminant validity, and adequate reliability. In structural modeling, all three possibilities were confirmed, so the creative selfconcept and the importance of work explain 68% of the variance in meaningful work and, on its turn, meaningful work explains 67% of the variance in employability, in both cases, the explanatory power is great for the standards of behavioral sciences. This study makes a special contribution to address the importance of meaningful work in career counseling programs for unemployed people. It seems useful to point out a career orientation focused on meaningful work, aiming at increasing employability, as individuals with positive self-assessments are more likely to achieve a successful carrier based on personal effort. Nationally, such knowledge may foster public policy programs directed to unemployed people, focusing on their career.
KEYWORDS: Meaningful work. Creative self-concept. Importance of work. Employability. Structural equation modeling.
ORGANIZATIONAL LEARNING IN PRACTICE-BASED STUDIES APPROACH: REVIEW OF SCIENTIFIC PRODUCTION
DANIELA G. DURANTE, FABIANA R. VELOSO, DIEGO Q. MACHADO, AUGUSTO C. A. CABRAL e SANDRA M. SANTOS
ABSTRACT
Purpose: To review the scientific production on organizational learning, which made use of the practice-based studies approach, concerning the production evolution, the author’s profile, methodological characteristics, and correlated themes.
Originality/value: Organizational learning presents gaps regarding contributions from other areas, such as Sociology. Practice Based Studies (PBS) have the sociological bias and the social space as a locus of learning processes and knowledge generation. No studies have been identified that review the national scientific production on organizational learning in the PBS context, reinforcing the potential contributions of this work.
Design/methodology/approach: The research covered the papers available in Spell’s database and in Capes Journals Portal, published until 2017, 42 in total. Those were systematically reviewed in a qualitative approach. Ucinet6 and NetDraw software were also used in the analysis.
Findings: The publications are recent and focus on journals of national and international impact. The authorship is under responsibility of small groups, evidencing a partnership among the authors. The number of theoretical papers and the relevance of their contributions are significant. As for the empirical studies, there is a predominance of case study and interview. As to the themes, topics relevant to the PBS theoretical-methodological proposal are discussed. It was concluded that PBS, by taking the practices inserted in the context of organizations as a locus of learning study, reveal a potential to fill gaps in the traditional organizational learning perspective.
KEYWORDS: Organizational learning. Sociological perspective. Practice-based studies. Systematic review. Epistemology.
METRICS OF PRESENTEEISM AND ITS RELATIONS WITH COOPERATION: AN EMPIRICAL EVIDENCE
GIOVANNA GARRIDO, MATEUS K. BORGES, ROBSON S. BORGES e MARCO A. SILVEIRA
ABSTRACT
Purpose: Diagnose and quantify the presenteeism and its relations with cooperation in the reality of a public research organization.
Originality/value: This study is an initiative to face the current challenge of measuring presenteeism through inclusive approaches, providing actionable information about this behaviour and integrating multidisciplinary knowledge in order to understand the factors that influence it and the factors that are influenced by it, as well as how the presenteeism affects productivity at work.
Design/methodology/approach: The study was conducted in a public research organization with the purpose of to diagnose the reality of the organization in terms of presenteeism and cooperation by using analytical methods.
Findings: The following results were obtained: 1. metrics on the general levels of presenteeism and cooperation; 2. levels of presenteeism and cooperation in each of the studied team; 3. correlations between presenteeism and cooperation; and 4. possible influence factors in the levels of presenteeism and cooperation. In summary, when recognizing the interconnectivity between presenteeism and cooperation and the relevance of a strategic management of the human capital that considers its specificities and integrates its biunivocal and inversely proportional content, this study presents empirical evidence that supports the relation between both phenomena and validates ways to diagnose and quantify their impacts in the organization.
KEYWORDS: Presenteeism. Cooperation. Human capital. Analytical methods. Productivity.
ISSUE 3
ENCOURAGING AND DISCOURAGING FACTORS FOR NETWORKING AMONG TECHNOLOGY FIRMS: A CASE STUDY IN THE TECHNOLOGY, INNOVATION AND KNOWLEDGE FIRMS NETWORK (TIKFN)
ANDRÉA A. C. MINEIRO, DONIZETI L. SOUZA, LUIZ G. R. ANTUNES e CLEBER C. CASTRO
ABSTRACT
Purpose: The aim of this article is to identify which factors encourage and/or discourage companies to operate as a network, based on the Technology, Innovation and Knowledge Firms Network (TIKFN).
Originality/value: Few advances have been made in the literature to understand the technology-based firms’ cooperation networks (TBFs), which have different characteristics, especially in relation to levels of uncertainty and innovation.
Design/methodology/approach: It was conducted a Study Case on this paper. Therefore, data were collected through documents, semi structured questionnaires and focal groups to assure data source triangulation. Additionally, data analysis consisted of networks structural analysis, regression analysis and content analysis by frequency and category.
Findings: Among the observed results, it is noticeable that congruence of objectives, length of participation and network strengthening represent the encouraging factors for network operation. On the other hand, asymmetric interests, low actors’ engagement and lack of active management are the discouraging factors. In order to assure the credibility of this study, results were evaluated through two focal groups composed by the network managers and participants, thus increasing the authenticity of the study. Results can be considered relevant as they contribute to understand the behavior of technology companies in a network, whose characteristics differ from other interorganizational networks especially regarding uncertainty levels and access to resources and information.
KEYWORDS: Technology-based firms (TBF). Cooperative networks. Encouraging and discouraging factors. Network structural analysis. TBFs network.
ETHICAL CLIMATE INDEX: EVIDENCE OF VALIDITY OF THE BRAZILIAN VERSION
JULIANA G. ALMEIDA e JULIANA B. PORTO
ABSTRACT
Purpose: Ethical issues have been a growing concern in Brazilian organizations. One of the variables that have been studied in this field is the Ethical climate. Victor and Cullen’s (1988) measure is the one most applied to address this phenomenon. This scale has been criticized because its structure has not been empirically supported and the need for update measures has been highlighted. As an answer to this critique, Arnaud (2010) proposed the Ethical climate index – the ECI. This measure uses Rest’s (1984) model of ethical decision-making as a background. The main goal of this work was to develop a Brazilian version of the ECI.
Originality/value: The ECI does not yet have a Brazilian version.
Design/methodology/approach: The first study presents the translated measure, an exploratory and confirmatory study of the factorial structure on a sample of 1,306 employees. In Study 2 (sample of 3,087 employees), we performed first and second order confirmatory analyses of the structure found in Study 1 in a different sample.
Findings: The original model showed better goodness of fit in both studies. Additionally, relationships with ethical leadership and abusive leadership were identified. Overall, findings suggest the scale presents good psychometrical properties, presenting itself as a good measure to evaluate ethical climate.
KEYWORDS: Ethical climate. Ethical leadership. Abusive leadership. Ethical decisionmaking. Organizational climate.
FROM REVELRY TO PERFORMANCE: BIOPOWER IN THE ORGANIZATION OF THE CARNIVAL OF OLINDA
SUÉLEN M. FRANCO e ANDRÉ L. M. S. LEÃO
ABSTRACT
Purpose: The present study aims to understand how biopower is manifested in the organization of the Carnival of Olinda. For this, Carnival is studied as a complex organization, comprehending this concept beyond formal organizations, and power is studied under the Foucaultian perspective, which constitutes the theoretical lens of this investigation, allowing us to understand it even in its most diffuse manifestations, at the level of micro-practices, articulating the dimensions of security and wealth in the organization of the festivity.
Originality/value: The notion of biopower in the management of big events shows itself to be a relevant theoretical construction, at a time when popular folksies have been increasingly permeated by business and tourism logics. The intensive use of public space requires technologies that allow freedom and entertainment while providing security and risk minimization to the patrimony and the population. The Carnival investigated has great media and touristic visibility, but it is little contemplated in the organizational studies.
Design/methodology/approach: A Foucauldian Discourse Analysis was carried out on the journalistic coverage of four Carnivals in a 10-year interval (1986, 1996, 2006, 2016) in two local newspapers, the only ones circulating during throughout the study period.
Findings: The results point to a growing market order, in which tourism and entertainment demands generate economic results for the city, while at the same time demanding a standardization, vigilance and loss prevention, resulting in a biopolitical production.
KEYWORDS: Carnival of Olinda. Discipline. Biopolitics. Biopower. Market.
QUALITY OF WORKING LIFE: PARAMETERS AND EVALUATION IN THE PUBLIC SERVICE
LEANDER L. KLEIN, BRENO A. D. PEREIRA e RICARDO B. LEMOS
ABSTRACT
Purpose: This study aims to analyze the parameters of the Quality of Working Life (QWL) evaluation in a public organization and the perception of the employees in relation to these factors.
Originality/value: The article advances in the theoretical evaluation of QWL in a public context and expanding the presentation of parameters in the job environment. In practice, we present some behavior patterns in different groups of analysis. So, we deepen the understanding of assumptions and hypotheses already existing in theory and propose new ones regarding the standards of QWL.
Design/methodology/approach: Ferreira’s (2011) model was taken as the basis for the development of empirical research. The method of this work is quantitative research, whose data collection was performed through the use of a questionnaire. The analysis of the data was performed mainly through the T and ANOVA tests.
Findings: As the main results, it is possible to highlight the 9 factors obtained from the exploratory factorial analysis. In addition, there have been some different perceptions of groups of servers regarding these factors. From this, it is concluded that the evaluation of the QWL and its parameters is perceived differently between servers when they are grouped in groups with different characteristics.
KEYWORDS: Quality of working life. Evaluation. Parameters. Public service. Quantitative study.
INNOVATION IN COMPANIES AND CULTURAL ORIENTATION TO INNOVATION: A MULTILEVEL STUDY
FRANCISCHETO, LEELA L.; NEIVA, ELAINE R.
ABSTRACT
Purpose: Test the influence of cultural orientation to innovation on the number of innovations measured in Brazilian companies.
Originality/value: The study uses an approach that has not yet been explored in the area, the multilevel analysis.
Design/methodology/approach: Five cultural orientation factors for innovation were considered: Rituals and Stories; Innovation strategies; Symbols and Heroes; Autonomy; and Standards and Communication. Innovation has been subdivided into four types: product, service, technology, and administration. The study consisted of a sample of 345 individuals in 60 organizations. The relationship between variables was analyzed using both linear regression and multilevel modeling.
Findings: The results of the regression analysis showed positive and negative relationships of all cultural factors with some kind of innovation. The multilevel analysis indicated a relationship between the two variables only in the factors Rituals and Stories and Symbols and Heroes, both at the individual level. The study indicates the existence of organizational culture characteristics that favor and inhibit innovation. In addition, the complexity of the subject and the consequent need for further studies are highlighted.
KEYWORDS: Organizational Culture. Innovation. Cultural Orientation to Innovation. Innovation Types. Multilevel Analysis.
WORKPLACE WELLBEING AND BURNOUT SYNDROME: OPPOSITE FACES IN PENITENTIARY WORK
CORRÊA, JONATHAN S.; LOPES, LUIS F. D.; ALMEIDA, DAMIANA M.; CAMARGO, MARIA E.
ABSTRACT
Purpose: The objective of this study was to analyze the perspectives of correctional officers of the State of Rio Grande do Sul to understand the relationship between the components of workplace wellbeing and the incidence of Burnout Syndrome.
Originality/value: Professionals in the area of public safety live daily with a plurality of feelings since they carry out social services in conditions assumed to produce high levels of stress. We recruited participants the Superintendency of Penitentiary Services of the State of Rio Grande do Sul (Susepe), a work environment, chosen to investigate the opposing faces of workplace wellbeing and Burnout Syndrome in the daily lives of penitentiary workers.
Design/methodology/approach: We combined a descriptive survey design with a quantitative analytic approach. The sample was nonprobabilistic, comprised of 433 respondents.
Findings: The results indicated that workplace wellbeing is partially present in the daily life of the penitentiary workers, being that no work stress and Burnout Syndrome were evidenced. As for the correlations between the constructs, they all proved to be significant. The results revealed four significant associations between the levels of the workplace wellbeing and indicators of Burnout Syndrome.
KEYWORDS: Organizational behavior. Workplace wellbeing. Burnout Syndrome. Penitentiary workers. Susepe.
ERRATUM
ISSUE 4
A CONTRIBUTION TO THE THEORETICAL STRUCTURE FOR COGNITIVE DYNAMIC CAPABILITY
ELNIVAN M. SOUZA e SÉRGIO HENRIQUE A. C. FORTE
ABSTRACT
Purpose: The study seeks to contribute to the theoretical structure of cognitive dynamic capability.
Originality/value: The study provides a review of the sources and characteristics of cognitive management capabilities, points out their specific dimensions of analysis, and explores the research possibilities associated with approaches such as strategic changes and the performance of the firm.
Design/methodology/approach: This work uses the concept of mental models, understood as simplified knowledge structures or cognitive representations about the functioning of the business environment to expose the logical chain of theoretical reflections and formulation of propositions.
Findings: The main contributions of this study are: 1. the reformulation of the concept of cognitive dynamic capability; 2. the inclusion of the concepts of controlled and automatic mental processing in the proposed model; 3. the inclusion of the variables experience, time, team confidence and complexity; and 4. the formulation of five propositions to support future research. We suggest an opportunity for research on the relationship between cognitive management capabilities and organizational dynamic capabilities, and their joint contribution to strategic changes in business models and firm performance.
KEYWORDS: Mental model. Cognitive capability. Management capability. Mental activities. Microfoundations.
A FRAMEWORK TO ANALYZE AFFORDANCES WHEN USING BIG DATA AND ANALYTICS IN ORGANIZATIONS: A PROPOSAL
LUISA M. STRAUSS e NORBERTO HOPPEN
ABSTRACT
Purpose: The article presents the development of a framework to analyze the use of big data and analytics in organizations. The framework is based on affordance theory and actor-network theory (ANT).
Originality/value: Big data and analytics are a set of tools and techniques that are not new, but recently have received much attention from the media and academia. The media promotes big data and analytics while the academia addresses the fact that there are still implementation obstacles and the process of using big data analytics is not well understood.
Design/methodology/approach: We used a qualitative approach, in the form of a theoretical essay. We analyzed papers that related affordance theory with IT and, in particular, with big data and analytics. Further, in order to create the resulting framework, an illustrative case study was conducted.
Findings: Affordance theory, allied to the translation concept of ANT, can be useful when analyzing the process of using big data and analytics in organizations, because it contemplates individual and organizational aspects, covering the perception of utility, necessary sociotechnical transformations in processes, people and structures, actual use and organizational effects. As the main contribution, we proposed a framework that includes elements of translation to guide future research.
KEYWORDS: Big data. Analytics. Affordances. Actor-network theory. Framework.
“I’VE FALLEN IN LOVE AND I WANT TO MEET YOU”: A LONGITUDINAL STUDY ON NEW VOLUNTEERS` MOTIVATION
SAMUEL L. L. LEMOS, CARLOS EDUARDO CAVALCANTE, PATRÍCIA T. CALDAS, SOLANGE CRISTINA VALE e JARDEL AUGUSTO G. R. ALVES
ABSTRACT
Purpose: To describe motivational factors of new volunteers of a religious foundation, based in Paraíba (Brazilian northeast), the light of the model proposed by Cavalcante (2012) for a longitudinal period of two years.
Originality/value: There is no consensus on aspects related to the motivation to perform a voluntary activity, neither in context abroad nor in the Brazilian context. There are high turnover rates of these individuals, due to ease of entering and leaving this activity, without clarity in their causes. It is a longitudinal research, carried out in two opportunities: 2013 and 2015, unpublished in a national context. It attempts to lessen disagreement of voluntary motivations in the national context. NGOs managers might help to assist the maintenance of their recent volunteers.
Design/methodology/approach: It is a quantitative research, carried out through a validated model in Brazil, and its factors: altruistic values, social justice, affiliation, learning, and selfish values. Data were analyzed through descriptive statistics (mean, standard deviation, coefficient of variance and percentage), ANOVA (analysis of variance), T test for independent samples and correlation (bivariate).
Findings: Civic bias, learning objectives, and NGO identification emerged as the main motivators. There is evidence that greater academic training has an inverse correlation with the tendency to seek the organization just to fill free time. Another finding was that volunteers with higher indices in altruistic motivations tend to act in other institutions as well, the opposite was found for those with motivations that are closer to the selfish profile.
KEYWORDS: Human resources management. Longitudinal study. Nonprofit organizations. Volunteering. Volunteer motivation.
APPLYING SINGULAR SPECTRUM ANALYSIS AND ARIMA-GARCH FOR FORECASTING EUR/USD EXCHANGE RATE
RAFAEL J. ABREU, RAFAEL M. SOUZA e JOICE G. OLIVEIRA
ABSTRACT
Purpose: The objective of this article is to model a minute series of exchange rates for the EUR/USD pair using the singular spectrum analysis (SSA) and ARIMA-GARCH methods and evaluate which one offers better forecasts for a five-minute horizon.
Originality/value: Despite being a successful technique in other branches of science, the application of SSA in finance is quite new. Furthermore, exchange rate modeling is a complex problem, comprising statistical concepts and properties. However, despite the complexity, the analysis of this series is extremely important for several agents playing, directly or indirectly, a role in the economy and the financial market.
Design/methodology/approach: Time series models were estimated using the ARIMA-GARCH and SSA techniques, taking into account three samples of the ask exchange rate (closing): uptrend, downtrend, and no well-defined trend. Findings: The forecasts carried out by the SSA were the ones closest to the original observations for the three cases. Regarding the quality measurements, SSA obtained the best results for both uptrend and downtrend samples; for the sample with no well-defined trend, the findings indicated that the ARIMA-GARCH technique attained better results. However, it was concluded that the SSA forecasts, regarding exchange rates during the studied period, are more appropriate than the ones obtained by the ARIMA-GARCH model, regardless of the market movement.
KEYWORDS: Exchange market. Exchange rates. Dollar. Euro. Time-series forecast.
IS THE CAPITAL STRUCTURE STABLE IN BRAZIL?
PÂMELA A. TRISTÃO e IGOR B. SONZA
ABSTRACT
Purpose: This paper’s objective is to analyze whether the capital structure of Brazilian publicly traded companies remained stable over the last twenty years.
Originality/value: The paper is focused on the Brazilian capital market, in which there is a lack in the literature about the study of the leverage behavior and its immaturity, where factors related to the companies and characteristics in contracting leverage alter the demand of credit.
Design/methodology/approach: To achieve its objective, initially a graphical analysis of market and book debt evolution was carried out, and a GMM-Sys regression model through panel data was estimated to identify the stability of leverage along time.
Findings: The results indicate a reduction of the market leverage with higher statistical significance after 2008, indicating, both in the graphic and the regression analysis, that the use of debt was unstable in the first period analyzed (1995-2007), behavior not observed during the second period (2008-2015) when analyzed market measures in which capital structure stability was prevalent, with considerable reduction of corporate leverage, otherwise, book measures of leverage would have shown a stability trend in leverage patterns. The principal determinants of the capital structure were the tax benefits (book debt) and the size (market debt), supporting trade-off theory.
KEYWORDS: Capital structure. Trade-off theory. Pecking order theory. Leverage. Stability.
THE IMPACT OF INTANGIBLES OF GERMAN, ENGLISH AND PORTUGUESE COMPANIES: FROM 1999 TO 2016
TIAGO VASCONCELOS, DENIS FORTE e LEONARDO F. C. BASSO
ABSTRACT
Purpose: The present paper is aimed to investigate the relationship between intangible assets, macroeconomic environment and market value of German, English and Portuguese public companies from 1999 to 2016. Although the IAS 38, assigns value to intangible assets, there is a gap between accounting and the market need. This gap is given by accounting conservatism in the accounting of intangible assets and by their difficult measurement. The verification of the impact of the intangibles on the company’s market value is done through the methodology proposed by Gu and Lev (2011), using proxies such as CDS, Libor and Euribor and sensitivity tests. IDE is expected to reflect intangible capital and create shareholder value. This study seeks to interpret the contribution of intangibles and to forecast their impact on the market.
Originality/value: The theme of evaluation of intangible assets has been approached in several ways. Its relevance lies in the need to establish methods for its measurement.
Design/methodology/approach: The methodological approach is quantitative research with panel data using Stata-15. The database is the Capital IQ with public companies, listed in Germany, England, and Portugal from 1999 to 2016, with annual frequency.
Findings: The results suggest that the comprehension value has a positive and significant relationship with the market value of the companies and that the intangible capital and the intangibles-driven-earnings are positively related to research and development expenses and general, administrative procedures.
KEYWORDS: Intangible assets. Germany. England. Portugal. Sensitivity test.
ERRATUM
ISSUE 5
BRAND LOYALTY DETERMINANTS IN THE CONTEXT OF A SOFT DRINK BRAND
VALTER M. M. FORTES, GABRIEL S. MILAN, LUCIENE EBERLE e DEONIR DE TONI
ABSTRACT
Purpose: Developing and keeping customers’ loyalty in relation to the brand is a strategic requisite for well-succeeded business. Thus, our main purpose was to develop and validate a theoretical model concerning customers brand loyalty.
Originality/value: We explored perceived quality, brand awareness, brand personality, and brand love as brand loyalty determinants. In this sense, the focus of this study was to analyze the impact of some brand loyalty determinant constructs.
Design/methodology/approach: The study was implemented by means of a survey, applied to 284 customers of a soft drink brand from Northeast Brazil that was acquired by one of the biggest soft drink producers in the world. Data were analyzed through multivariate statistics and applying structural equation modeling technic.
Findings: It was possible to evidence that there is a positive relation between the constructs brand awareness and perceived quality and positive influence of brand personality over brand awareness, as well as perceived quality over brand love. Also, evidence showed that brand love influences brand loyalty and that consumption level is a meaningful moderator of this relation.
KEYWORDS: Perceived quality. Brand awareness. Brand personality. Brand love. Brand loyalty.
EFFICIENCY EVALUATION OF PRIVATE HOSPITALS IN BRAZIL: A TWO-STAGE ANALYSIS
THIAGO C. SAQUETTO e CLÁUDIA A. S. ARAUJO
ABSTRACT
Purpose: This study aims to describe the efficiency of private hospitals in Brazil and to understand the influence of property structure, specialization, accreditation, and teaching activity on the efficiency of private hospitals.
Originality/value: Our findings suggested that private hospitals’ efficiency stands out due to their quest for quality and safety certification and investigates controversial factors in the hospital efficiency literature. Besides, it contributes to the development of the national literature as regards hospitals efficiency in Brazil through a two-stage analysis.
Design/methodology/approach: The efficiencies of 98 hospitals of the National Association of Private Hospitals (ANAHP) were estimated through the modeling Data Envelopment Analysis (DEA). Three inputs and three outputs were selected referring to the performance of hospitals in the year 2017. In the first stage, the input-oriented efficiencies were analyzed using a non-discretionary variable. In the second, bootstrapped measures were estimated, and the influences of hospital efficiency factors were investigated through econometric models.
Findings: The results enabled the description of resource management aspects related to the inputs and outputs investigated, to improve efficiency in private hospitals in Brazil, and to understand the influence of ownership, specialization, and accreditation factors on the efficiency of private hospitals.
KEYWORDS: Hospitals. Private hospitals. DEA. Accreditation. Brazil.
META-ANALYSIS AS A RESEARCH TOOL: A SYSTEMATIC REVIEW OF BIBLIOMETRIC STUDIES IN ADMINISTRATION
RAQUEL S. PEREIRA, ISABEL C. SANTOS, KEILLA D. S. OLIVEIRA e NILSON C. A. LEÃO
ABSTRACT
Purpose: To present the meta-analysis technique as a strategy applied to bibliometric research, in order to unveil the state of the art of the international scientific production, its interactions as areas of knowledge, the collaboration among authors and institutions in the Business Administration area, based in the period from 1998 and 2017.
Originality/value: In the initially applied exploratory research, it was observed a gap in the debate of using meta-analysis as a state of the art investigation resource in the Business Administration area. The metaanalysis used as a research instrument makes possible a strict association of several studies.
Design/methodology/approach: It is a qual-quant research approach, of exploratory character, outlined through bibliographic research. As for the investigation mechanism, it was used meta-analysis as a systematic investigation. The development of the research was divided into two phases. The first, called macro-analysis, and the second, micro-analysis.
Findings: Research results showed that the number of bibliometric studies published in the second decade of the studied period was significantly higher. The publication areas, within the scope of Administration, were also affected by important changes, comparing the analyzed periods, evidencing a growth in publications between 2008 and 2018 in the areas of planning and management. As practical applications, it is possible, from this study, to use the publications and analyses to better understand how, when and by whom the bibliometrics was made, that is, denser and deeper bibliometric studies, which can highlight trends in a certain study area.
KEYWORDS: Meta-analysis. Microanalysis. Bibliometry. Administration. Search.
“DIVING” INTO THE MEANINGS AND REVEALING CONCEPTIONS OF BEING A PROFESSOR IN MANAGEMENT
GABRIELA T. SANTOS e ANIELSON B. SILVA
ABSTRACT
Purpose: The objective of this study is to identify conceptions of being a professor in Management. The theoretical reflections that have defined the understanding of the phenomenon are associated with teaching knowledge, professor training and conceptions of being a professor.
Originality/value: The results of this study reveal that conceptions of being a professor reflect the practice of teaching and the development of knowledge perceived from the field’s dominant ideologies, the socioeconomic background, and the current political contexts. This study contributes to the process of professors’ Management training.
Design/methodology/approach: This is a qualitative study and uses phenomenography as a method to understand, based on outcome space, the meaning of conceptions identified through interviews conducted with 20 professors working in undergraduate and graduate Management programs in Brazil for more than ten years.
Findings: The results of the data analysis allow the identification of four conceptions of being a professor: 1. a professional who performs the job like any other; 2. an educator who acts as a knowledge mediator; 3. an author of educational process; and 4. an agent who transforms people and him/herself.
KEYWORDS: Conception. Management teaching. Professor training. Phenomenography. Brazil.
THE ROLE OF ORGANIZATIONAL SUPPORT IN THE RELATIONSHIP BETWEEN INDIVIDUAL AND ORGANIZATIONAL LEARNING
BRUNO C. CORREIA-LIMA, ELISABETH LOIOLA, CICERO R. PEREIRA, JOSIMAR S. COSTA, CLÁUDIO B. LEOPOLDINO
ABSTRACT
Purpose: To understand the relationship between the outcomes of individual learning (IL) of competencies and the outcomes of organizational learning (OL) of competencies, as well as the mediating role of organizational support for transfer (OST) of learning in the conversion of IL into OL.
Originality/value: Measurement of OL in relation to IL since, as a rule, research on OL presupposes IL, without stepping back to measure it. Proposing socialization and codification as OL processes, which involves formal and informal learning, and tacit and explicit knowledge. Focus on converting IL results in organizations into learning of the organization, allowing a more accurate assessment of the results of organizational investments in formal and informal learning, considering the current practice of measuring T&D exclusively. Proposing the use of OST to enhance processes and results of IL and conversion of IL into OL. The use of exploratory and confirmatory modeling methods and data from two different organizations are aligned with good practice in the research field.
Design/methodology/approach: The hypotheses were tested in two studies, carried out with validated scales, sent by the organizations via a link emailed to the respondents. Study 1, exploratory, involved 203 employees of a public bank and study 2, confirmatory, with 252 employees of a Civil Society Organization of Public Interest (CSOPI).
Findings: The two studies show that there were IL and OL, that IL is net learning of competencies desired by the organization (IL1– IL0 ), that OL is the result of socialization and codification of IL applied to work, that IL predicts OL, and that OST mediates the relationship between IL and OL.
KEYWORDS: Individual learning of competencies. Organizational learning. Socialization. Codification. Organizational support for transfer.
THE RELATIONSHIP BETWEEN R&D EXPENSES AND THE ABNORMAL RETURN IN BRAZILIAN FIRMS
AMABELE M. OLIVEIRA, VINÍCIUS M. MAGNANI, JÚLIA P. TORTOLI, ANELISE K. P. FIGARI e MARCELO A. AMBROZINI
ABSTRACT
Purpose: This study aims to analyze the relationship between the abnormal return and R&D expenses in Brazilian public firms.
Originality/value: The determinants of firms’ abnormal return provide information relevant to investors’ decision-making. In this context, we verified whether the innovation, measured by R&D expenses, could be a key factor for the abnormal returns in Brazilian firms.
Design/methodology/approach: We analyzed Brazilian public firms, from 2009 to 2016, by panel data regressions, in a sample composed by 1,597 firm-year observations. We collected information about R&D expenses in the footnotes. When a firm only mentioned about R&D expenses but did not disclose spent value in the Income Statement, we consider that the firm did not invest in the period and we attribute zero as a value. We highlighted that few firms mentioned R&D expenses in their footnotes and/or declared that they invested in R&D, only 44 firms in all sample, pointing the importance of better disclosure practices of these investments.
Findings: The results demonstrate a negative and statistically significant relationship between innovation and the abnormal return. That is, current R&D expenses lead to a lower current abnormal return. It could be linked with the fact that R&D expenses tend to produce returns just in longer periods, demanding more time to recover these investments, due to their complex characteristics related to accounting measurement of R&D expenses. Consequently, an abnormal return could be perceived only in subsequent periods.
KEYWORDS: Abnormal return. Intangibles assets. Innovation. R&D expenses. Brazilian financial market.
ISSUE 6 - SPECIAL ISSUE - ABSORTIVE CAPACITY
ABSORPTIVE CAPACITY: THE ROLE OF EXTERNAL KNOWLEDGE IN ORGANIZATIONAL STRATEGY
CARLOS RICARDO ROSSETTO, CARLOS EDUARDO CARVALHO, GLORIA CHARÃO FERREIRA, CARINE DOMINGUEZ PERY
ABSORPTIVE CAPACITY: COMPONENTS AND ORGANIZATIONAL MECHANISMS FOR ITS DEVELOPMENT
GABRIELA CAPPELLARI, CLARICE V. N. WELTER, LISIANE C. R. HERMES e JORGE O. SAUSEN
ABSTRACT
Purpose: The objective of this study is to understand how the process of absorptive capacity (ACAP) is developed, by analyzing the behaviors and abilities of a group of companies, their routines and processes and the mechanisms of learning and knowledge governance. The companies operate in the metal mechanics sector and they are based in the southern region of Brazil.
Originality/value: The relevance consists of the operationalization of component elements and in the development of organizational mechanisms of dynamic capacity (Meirelles & Camargo, 2014), as means of ACAP development (Wang & Ahmed, 2007) in organizations belonging to the metal mechanics sector.
Design/methodology/approach: It is a qualitative, exploratory and descriptive empirical research, carried out by a multiple case study. It seeks to investigate in detail three organizations of the metal mechanics sector, by analyzing the procedures, resources, mechanisms, and systems, which makes it possible for them to develop absorptive capacities. Content analysis was performed in order to analyze the data.
Findings: The researched companies develop absorptive capacity through some behaviors and abilities, such as relationship capacity, learning capacity, and people’s training capacity, and through routines and processes, especially information search routines, market monitoring routines and risk management. Finally, the researched companies develop absorptive capacity by learning mechanisms and knowledge governance, such as researches, information exchange among clients, suppliers and other companies.
KEYWORDS: Dynamic capabilities. Absorptive capacity. Competitive advantage. Metal mechanics. Organizational mechanisms.
ABSORPTIVE CAPACITY OF SIGNALS CAPTURED FROM ENVIRONMENT FOR INNOVATION
SHIRLEY A. SOUZA, DÉBORA E. P. SILVA e ALINE F. ABREU
ABSTRACT
Purpose: This article aims to describe the absorptive capacity (ACAP) of textile manufacturing industrial companies of Sergipe state, Brazil, for the signals captured from the environment, indicating the need for innovation in response to changes in the market. The theoretical bases of absorptive capacity postulate that a company that develops this capacity has the ability to recognize the information value, assimilate it, and apply it for commercial purposes. They can develop skills that allow them to achieve competitive advantage.
Originality/value: From the theoretical point of view, the factors that stimulate the apparel companies to recognize, assimilate, transform, and exploit the external knowledge were listed. Regarding the practical contributions, the study can provide references to organizations wishing to extend or develop the absorption of new knowledge, so this can promote improvement in organizational activity and innovation.
Design/methodology/approach: For the study, it was built a qualitative data collection instrument. The instrument had been applied in seven companies with innovative characteristics when compared to the local competition. Companies are micro to medium-sized and develop innovations in process and marketing.
Findings: The result shows that the analyzed companies look for renewal of existing knowledge and assimilate the external information to adapt and transform their organizational strategies. The exploitation of knowledge occurs from relationships with customers and suppliers, prior knowledge of leadership and organization existing structure. Companies with best ACAP were those who faced direct competition. This fact has created incentives for the search for information to differentiate the companies and make them competitive.
KEYWORDS: Innovation. Absorptive capacity. Knowledge. Industrial companies. Sergipe.
MANAGERS’ INFLUENCE ON COMPANY CAPABILITIES
JULIANA C. N. COSTA, SHIRLEI M. CAMARGO, ANA M. M. TOALDO e SIMONE R. DIDONET
ABSTRACT
Purpose: This study aims to verify the moderating role of managers’ characteristics, age, and tenure (time in the sector, position, company), in the relation between the realized absorptive capacity (RACAP) and the architectural marketing capabilities (CAM).
Originality/value: The present study considers the human element as a factor that affects the relations between the capacities of the company. It contributes theoretically to help understand what can impact the formulation and implementation of marketing strategies and theoretically strengthen the role of the human element. As a practical contribution, it has been shown that it is not enough to seek external knowledge, it is necessary that it is transformed and then used effectively in the design and implementation of marketing strategies.
Design/method/approach: Quantitative research, with transverse temporal data collection. This study empirically tested the hypotheses based on a sample of 343 marketing managers from Brazilian manufacturing industries. Data were collected through a survey. Data were processed by means of modeling of structural equations in AMOS software.
Findings: The characteristics of managers (age and tenure) moderate the relationship between a part of RACAP (knowledge transformation) and CAM (architectural marketing capability). More experienced managers should be valued because it has been proven that in this sector, they make a difference when it comes to transforming knowledge and using it in their strategies.
KEYWORDS: Absorptive capacity. Marketing capability. Managers’ characteristics. Tenure. Age.
ABSORPTIVE CAPACITY OF INDUSTRIAL COMPANIES IN TRADITIONAL SECTORS IN THE STATE OF RIO GRANDE DO SUL, BRAZIL
CLAIR W. PUFFAL, DANIEL P. PUFFAL e YEDA S. SOUZA
ABSTRACT
Purpose: This study aimed to assess processes related to absorptive capacity (AC) dimensions in innovation-generating companies of traditional sectors in the State of Rio Grande do Sul, Brazil.
Originality/value: Companies may establish differential advantages in the market due to how far they apply acquired knowledge and use organizational mechanisms. These mechanisms include intangible elements essential to the development of AC, a capacity that companies do not often recognize as important to generate innovation. Based on previous studies, we established a summary of AC elements and AC within its different dimensions. Then we created an assessment tool for AC analysis and knowledge generation dynamics in innovative microprocesses in organizations of the traditional sectors.
Design/methodology/approach: Data were collected using a semi-structured questionnaire with 47 items to assess potential and realized AC and their dimensions. We assessed two companies on their AC. These companies were participants of a project of the Núcleo de Apoio à Gestão da Inovação (Nagirs) of Instituto Euvaldo Lodi (IEL) in the State of Rio Grande do Sul, Brazil, oriented to enhance innovation in traditional sectors. This study used content analysis and compared the evidence found with findings in the literature.
Findings: The results suggested that, in companies of traditional sectors, AC can be considered explicative to innovation generation and the organizational dynamics orchestrating mechanisms for knowledge renewal. Data reveals that knowledge renewal requires managers and qualified workers’ engagement in search and application of external information that responds to the company’s strategic challenges. The study also contributes to establishing an assessment tool for AC in companies of traditional sectors.
KEYWORDS: Absorptive capacity. Absorptive capacity dimensions. Innovation processes. Traditional sector. Innovation.
INFLUENCE OF ABSORPTIVE CAPACITY ON INNOVATION: A SYSTEMATIC LITERATURE REVIEW
ANDREI MIKHAILOV e FERNANDA M. REICHERT
ABSTRACT
Purpose: The purpose of this paper is to reveal how quantitative empirical studies approach the direct influence of absorptive capacity (AC) on innovation. The AC research field continues to be subject to the phenomenon of reification, since it is still quite scattered.
Originality/value: The article contributes to AC’s theoretical approach by compiling a set of forces with AC’s direct influence on innovation. This evaluation has revealed detailed information about this relationship, such as the AC approach used and situations in which it acts as a moderating force in a relationship. Thus, we suggest a structure of influence of AC on innovation.
Design/methodology/approach: Systematic literature review based on Tranfield, Denyer, and Smart’s (2003) method was applied. From an initial sample of 231 articles, 37 empirical studies were selected for analysis. We analyzed the AC’s influence on innovation in each paper, as well as the forces that affect that influence.
Findings: The results suggest that AC dynamic approach may become dominant within AC and innovation literature, as the number of studies that use this approach grows constantly. However, the validated measurement models proposed by several AC scholars are still underused by most studies. Many empirical studies tend to adapt existing measurement models according to idiosyncratic research needs. In addition, as expected, we identified that intra-firm factors might be as important as environmental factors in transforming firms’ AC into innovation.
KEYWORDS: Absorptive capacity. Innovation. Systematic literature review. Capabilities. Framework.
INNOVATION IN EMERGING MARKETS: THE ROLE OF ABSORPTIVE CAPACITY AND OF THE INSERTION IN THE LOCAL AND GLOBAL VALUE CHAINS
CRISTINA L. L. CALEGARIO, NÁDIA C. P. BRUHN, MARIANE FIGUEIRA e JUCIARA N. ALCÂNTARA
ABSTRACT
Objective: The objective of this study is to identify the effects of the insertion in local and global value chains as a determinant of company innovation, identifying the main characteristics of the nature of the interactions that arise in the value chain, as well as the relationship between innovation, internal resources to the company and their insertion in value chains.
Originality/value: This paper combines insights from different streams of literature to develop a more comprehensive framework for the analysis of firms’ innovation in emerging countries. We consider relationships among partners in the local and global value chain and the influence of the internal resources as crucially important for the access to external knowledge.
Design/methodology/approach: Econometric analysis were performed using generalized linear models (GLM). The period of analysis covers the years 1998 to 2011. We investigate our hypotheses using different models to relate firms’ innovation capacity to local and global value chains and the ownership of internal and external resources.
Findings: Using data from Brazilian firms from 1998 to 2011, we found that the relationship with all partners in global value chain contributed to the increase of the Brazilian firm’s innovation. The internal resources had a positive influence in firm’s innovation, suggesting that the firm’s internal resources are crucially important in the access to external knowledge, which means that the ability of firms to make use of this knowledge depends, in turn, on their absorptive capacity.
KEYWORDS: Innovation. Value chain. Absorptive capacity. Cooperation. Generalized linear models.