número 1
PRESENTATION
MOISES ARY ZILBER
LABELING AT ORIGIN IN BRAZIL: TRENDS AND POSSIBLE CONSEQUENCES CLAUDIO FELISONI DE ANGELO e JOÃO PAULO LARA SIQUEIRA
ANALYSIS OF THE ORGANIZATIONAL IMAGE OF UNIVERSITIES THROUGH THE FAMILIARITY-FAVORABILITY MATRIX
DANIELLE MAGIERSKI VALERIO e NÁDIA KASSOUF PIZZINATTO
STATE REFORM AND CORRUPTION CONTROL IN BRAZIL
JOSÉ MATIAS PEREIRA
DEVELOPMENT OF SKILLS FOR THE ORGANIZATION THROUGH STRATEGIC ALLIANCES
JOSÉ LUIZ CASTRO IGLESIAS e SILVIO POPADIUK
THEORETICAL NOTES TO SUBSIDY THE ANALYSIS OF SOCIAL CONTROL PRACTICES WITHIN THE BOARD OF DIRECTORS OF SOCIAL ORGANIZATIONS LEONOR MOREIRA CÂMARA
THE CONSUMER AND THE POWER OF WORD-TO-MOUTH COMMUNICATION SUZANA Z. GILDIN
IMMUNIZATION OF FINANCIAL FLOWS WITH INTEREST RATE FUTURES: AN ANALYSIS OF DURATION AND CONVEXITY USING THE NELSON AND SIEGEL MODEL
FRANCISCO VENEGAS-MARTÍNEZ
número 2
PRESENTATION
MOISES ARY ZILBER
DIFFERENT SERVICE TO ONLINE CUSTOMERS: A CASE STUDY IN THE TELECOMMUNICATIONS SECTOR LÚCIA DE FÁTIMA MARTINS GUILHOTO
TRENDS FOR BRAZILIAN SELF-SERVICE BANKING: A STRATEGIC APPROACH BASED ON QUEUEING THEORY
EDER OLIVEIRA ABENSUR, ADALBERTO A. FISCHMANN, ISRAEL BRUNSTEIN e LINDA LEE HO
EVALUATION OF STRATEGIES IN SERVICE MARKETING: A MULTI-CRITERIA APPROACH EDUARDO PITOMBO MACHADO, LUIZ FLAVIO AUTRAN MONTEIRO GOMES e MARIE AGNES CHAUVEL
JOSÉ G. VARGAS HERNÁNDEZ
WHAT VALUES ARE IN FASHION? ACHADOS MUITO ALÉM DO EPHEMERO
SÉRGIO CARVALHO BENÍCIO DE MELLO, ANDRÉ LUIZ MARANHÃO DE SOUZA LEÃO e ARCANJO FERREIRA DE SOUZA NETO
SKILL-BASED REMUNERATION: THE VIEWPOINT OF MANAGERS OF A STATE FINANCIAL ORGANIZATION(*)
LORE MARGARETE MANICA RIBEIRO, TOMÁS DE AQUINO GUIMARÃES e EDA CASTRO LUCAS DE SOUZA
STATE REFORM, DECENTRALIZATION AND FINANCIAL AUTONOMY OF MUNICIPALITIES
ANGELA MOULIN SIMÕES PENALVA SANTOS
