número 1
PRESENTATION MOISES ARY ZILBER
LABELING AT ORIGIN IN BRAZIL: TRENDS AND POSSIBLE CONSEQUENCES
CLAUDIO FELISONI DE ANGELO e JOÃO PAULO LARA SIQUEIRA
ANALYSIS OF THE ORGANIZATIONAL IMAGE OF UNIVERSITIES THROUGH THE FAMILIARITY-FAVORABILITY MATRIX
DANIELLE MAGIERSKI VALERIO e NÁDIA KASSOUF PIZZINATTO
STATE REFORM AND CORRUPTION CONTROL IN BRAZIL JOSÉ MATIAS PEREIRA
DEVELOPMENT OF SKILLS FOR THE ORGANIZATION THROUGH STRATEGIC ALLIANCES JOSÉ LUIZ CASTRO IGLESIAS e SILVIO POPADIUK
THEORETICAL NOTES TO SUBSIDY THE ANALYSIS OF SOCIAL CONTROL PRACTICES WITHIN THE BOARD OF DIRECTORS OF SOCIAL ORGANIZATIONS LEONOR MOREIRA CÂMARA
THE CONSUMER AND THE POWER OF WORD-TO-MOUTH COMMUNICATION SUZANA Z. GILDIN
IMMUNIZATION OF FINANCIAL FLOWS WITH INTEREST RATE FUTURES: AN ANALYSIS OF DURATION AND CONVEXITY USING THE NELSON AND SIEGEL MODEL
FRANCISCO VENEGAS-MARTÍNEZ
número 2
PRESENTATION
MOISES ARY ZILBER
DIFFERENT SERVICE TO ONLINE CUSTOMERS: A CASE STUDY IN THE TELECOMMUNICATIONS SECTOR
LÚCIA DE FÁTIMA MARTINS GUILHOTO
TRENDS FOR BRAZILIAN SELF-SERVICE BANKING: A STRATEGIC APPROACH BASED ON QUEUEING THEORY EDER OLIVEIRA ABENSUR, ADALBERTO A. FISCHMANN, ISRAEL BRUNSTEIN e LINDA LEE HO
EVALUATION OF STRATEGIES IN SERVICE MARKETING: A MULTI-CRITERIA APPROACH
EDUARDO PITOMBO MACHADO, LUIZ FLAVIO AUTRAN MONTEIRO GOMES e MARIE AGNES CHAUVEL
ORGANIZATION AND STRATEGY: PREFERENCES OF THE STRATEGIST OR IMPERATIVE FOR SUCCESS
JOSÉ G. VARGAS HERNÁNDEZ
WHAT VALUES ARE IN FASHION? FINDINGS WAY BEYOND THE EFFECTIVE SÉRGIO CARVALHO BENÍCIO DE MELLO, ANDRÉ LUIZ MARANHÃO DE SOUZA LEÃO e ARCANJO FERREIRA DE SOUZA NETO
SKILL-BASED REMUNERATION: THE VIEWPOINT OF MANAGERS OF A STATE FINANCIAL ORGANIZATION(*) LORE MARGARETE MANICA RIBEIRO, TOMÁS DE AQUINO GUIMARÃES e EDA CASTRO LUCAS DE SOUZA
STATE REFORM, DECENTRALIZATION AND FINANCIAL AUTONOMY OF MUNICIPALITIES
ANGELA MOULIN SIMÕES PENALVA SANTOS
